Support Center

Can I use a Y-cam IP camera with HomeMonitor?

Last Updated: Jun 26, 2015 12:02PM BST
It is not possible to combine HomeMonitor cameras with Y-Cam IP Cameras.

HomeMonitor cameras are designed to send videos to the cloud and also work with the HomeMonitor WebPortal and our app which is available for Android and iOS devices.

If you would like to use an internet-based service with your Y-cam IP camera there are a number of great ones available. We have listed some of them on the Y-cam website at http://www.y-cam.com/internet-services and all of those work with Y-cam IP cameras.

Contact Us

  • Post a Public Question
  • Email Us
  • Welcome to the Y-cam Support Centre. Search for the information you need in our help topics and guides, or email us for private support.

    What information should I include?

    If submitting an issue about an existing HomeMonitor account, please include relevant information to your problem, such as:

    Your Account Name
    Camera ID
    How camera is connected
    Router make/model
    Device you are using to access

    If you don't know this information, don't worry, our team will help you find the information you need to get up and running.



    Can I speak to someone?

    We initially deal with all support enquiries through email so the best person possible can help you as quickly as possible. Most issues can and are resolved by email, and much quicker than by phone. If a phone call is required, we will arrange a set time to phone you back so we can get you up and running. Contact us now.



    Opening Times

    (UK)
    Monday - Friday 9am-5pm GMT

    (Rest of World)
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

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