Support Center

Can I use my HomeMonitor camera abroad?

Last Updated: Nov 05, 2014 06:25PM GMT
You can login and view your HomeMonitor from anywhere in the world, and you can also setup cameras in other countries and access them from wherever you go. Our cameras include US, EU and UK plug adapters in the box, so that you will often be able to switch their location with ease.
 
If you actually want to setup the HomeMonitor in a new location you will need to have access to the router so you can perform the setup procedure again. For instance, if your holiday home has Wi-Fi, you should have no problem setting up, as you could access the router. If you were thinking about leaving your HomeMonitor in your hotel room, however, you will have an issue as few hotel rooms include access to a router.

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
    Download
    PC
    Mac

homemonitorhelp@fastmail.fm
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete