Support Center

Logging in

Last Updated: Apr 01, 2016 03:26PM BST
To log into an account you have created previously, please head to on your computer. On your phone or tablet, you can either head to the mobile website ( or you can use the mobile app.
On that page you will be asked for the HomeMonitor Username and Password you set previously. If you have not yet created a HomeMonitor account, please scroll down and click ‘Get Started’ to begin creating your account.
  • If you have forgotten your Username, please see the following article:
  • If you have forgotten your Password, please see this article:
If you have any issues logging into your account, please get in touch with our Support Team by sending us an email here ( and we’ll get back to you as soon as possible.

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