Support Center

I need a manual or setup guide

Last Updated: Mar 29, 2016 02:11PM BST
The Quick Start Guides are more of a short guide to the HomeMonitor service, as the cameras are so simple to setup.  Each camera added to your account follows an on-screen setup process which gets you up and running in minutes. Download electronic copies of the Quick Start Guide below:

Y-cam HomeMonitor Indoor: Download PDF
Y-cam HomeMonitor Indoor HDS: Download PDF
Y-cam HomeMonitor Outdoor Pro HD: Download PDF
 
Alternatively, our support centre runs through a comprehensive list of all your HomeMonitor's features: http://support.y-cam.com
 
If you experience any issues setting up your camera, please get in touch with our Support Team here (http://support.homemonitor.me/customer/portal/emails/new) so we can help get you up and running as soon as possible. 

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    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
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    If telephone support is required, we will contact you at a time that's convenient for you.

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