Support Center

Camera status lights

Last Updated: Nov 05, 2014 05:59PM GMT


On the bottom right of the front of the HomeMonitor Indoor and HD, and on the top left of the HD Pro’s lens you will find the camera’s status LED. There is no status LED on the HomeMonitor Outdoor.

This is a short guide to what its behaviour means:
 
No light: This means that your device does not have power. Connect your camera’s power supply to switch on the camera.
 
Red light (solid): Your camera’s status light will briefly turn a solid red when it first boots up. After a couple of seconds it should then turn flashing red.
 
Red light (flashing): This indicates that your camera is looking for and attempting to establish a connection. When you first connect the camera by Ethernet cable, it might spend a couple of minutes in this state until it establishes its initial connection. If your camera has spent more than ten minutes in this state, it might be struggling to make a connection, in which case we would recommend heading to our FAQs to try and resolve this issue.
 
Green light (solid): A green light of any kind indicates that your camera has established its connection and is communicating with its servers. It is now ready to be viewed live and to make motion recordings.
 
Green light (blinking): Your camera’s green light will blink when it is sending data, typically when it has detected motion and is making a motion recording. You can soon expect a motion recording to appear in your Video Archive.

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