Support Center

Enabling or disabling Motion Recording

Last Updated: Nov 05, 2014 06:27PM GMT
 The simplest way of enabling or disabling Motion Recording is by either logging into the desktop website or one of the mobile apps. On the ‘My Home’ page, you just need to click the ‘Motion Recording’ button to switch it on or off.
The ‘Motion Recording’ button contains a man walking with a calendar symbol to his left. When coloured in, Motion Recording is enabled; when greyed out, Motion Recording is disabled.
You can also control when your camera detects motion and makes recordings by creating a Motion Recording Schedule. You can do this by heading to the Motion Recording Settings, either from the ‘Settings’ button on the My Home page or from the ‘Motion Recording Settings’ button on the Camera Manager page. At the bottom of this page, you can set a schedule for when your camera’s recording feature is active or disabled.

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found