Support Center

Downloading videos from your Video Archive

Last Updated: Dec 11, 2017 10:28AM GMT
To download videos from your account, you will need to log into the website on your desktop computer or laptop and head to My Videos. At the top-right of the video player will be a button that says ‘Download clip’, referring to the latest clip in your archive.
Using the tick boxes in the column on the right hand side, you can select the clips that you would like to download. You can also download multiple clips at once, simply by selecting more videos and clicking ‘Download selected clips as zip’. We recommend you do not select more than 5 video clips at a time.
All downloaded files will initially be saved in your computer’s ‘Downloads’ folder, from where you can move them wherever you wish.

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