In addition to the primary e-mail address linked to your account, you can have three additional e-mail addresses linked to your HomeMonitor account. These will only receive motion detection alerts.
To add these additional e-mail addresses, please log into your account and head to the User Manager section of the site. In the left hand column, there will be a button that says ‘Add additional email addresses. Just enter your chosen e-mail address twice and click ‘Save’ to add an address. Repeat the process to add any more that you would like to receive notifications.
- Post a Public Question
- Email Us
Monday to Friday
9am-5pm UK time excluding English Public Holidays
We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
firstname.lastname@example.org is added to your safe sender list, and prevent our emails going to your junk/spam folder.
If telephone support is required, we will contact you at a time that's convenient for you.
For remote support we use Team Viewer QS 9