Support Center

Adding multiple e-mail addresses for notifications

Last Updated: Nov 05, 2014 06:28PM GMT
In addition to the primary e-mail address linked to your account, you can have three additional e-mail addresses linked to your HomeMonitor account. These will only receive motion detection alerts.

To add these additional e-mail addresses, please log into your account and head to the User Manager section of the site. In the left hand column, there will be a button that says ‘Add additional email addresses. Just enter your chosen e-mail address twice and click ‘Save’ to add an address. Repeat the process to add any more that you would like to receive notifications.

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  • Welcome to the Y-cam Support Centre. Search for the information you need in our help topics and guides, or email us for private support.

    What information should I include?

    If submitting an issue about an existing HomeMonitor account, please include relevant information to your problem, such as:

    Your Account Name
    Camera ID
    How camera is connected
    Router make/model
    Device you are using to access

    If you don't know this information, don't worry, our team will help you find the information you need to get up and running.



    Can I speak to someone?

    We initially deal with all support enquiries through email so the best person possible can help you as quickly as possible. Most issues can and are resolved by email, and much quicker than by phone. If a phone call is required, we will arrange a set time to phone you back so we can get you up and running. Contact us now.



    Opening Times

    (UK)
    Monday - Friday 9am-5pm GMT

    (Rest of World)
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

homemonitorhelp@fastmail.fm
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