The Plus Package allows you to store all videos made by your camera for a full thirty days, a feature that can prove useful is you are away on holiday, looking after a small business or shop, or if you’d just like to keep your clips on your account a little longer.
If you would like to upgrade a camera to the Plus Package, please head to the Camera Manager section of the site and look for the column that says ‘Recording plan’. Under that column, just click the ‘Upgrade’ button.
On this page, you can then select which camera(s) you would like to upgrade, as well as whether you would like the Plus Package to auto-renew every twelve months. Just fill in your billing address and card details and then click ‘Upgrade your camera’. The Plus Package will then be automatically applied.
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You can use our Live Chat facility on our main website, and leave a message if we are not available.
You can email us by clicking here.
If you would like to call us our contact numbers are:
UK +44 (0)20 8334 7373 Option 1
US +1 727 474 1068
If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.
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Rest of World
For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.
For remote support we use Team Viewer QS 9