Support Center

Enabling or disabling your camera’s night vision

Last Updated: Aug 15, 2014 05:09PM BST
Occasionally you may wish to either manually enable or disable your camera’s night vision (if you are planning to use an indoor HomeMonitor through a window for instance). This can be done very simply.

Having logged into your account, head to the Camera Manager section of the site and select ‘Camera Settings’. Once there, switch ‘Night Vision’ to ‘Enable’ if you wish night vision to be active all the time, or to ‘Disable’ if you wish it to turn night vision off. Selecting ‘Auto’ will mean that the camera will switch to night vision when it gets dark and back to its day vision when it gets light again. Whichever you choose, just click ‘Save’ at the bottom of the page to confirm your change.

Contact Us

  • Post a Public Question
  • Email Us
  • You can use our Live Chat facility on our main website, and leave a message if we are not available.

    You can email us by clicking here.

    If you would like to call us our contact numbers are:
    UK +44 (0)20 8334 7373 Option 1
    US +1 727 474 1068

    If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.

    Opening Times
    Monday - Friday 9am-5pm

    Rest of World
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
    PC Mac
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found