Support Center

Including snapshots with your e-mail notifications

Last Updated: Aug 15, 2014 05:09PM BST
If you are receiving e-mail notifications from your camera when motion is detected, you have the option to have a snapshot included from this motion recording. This will typically be taken a few seconds into the video, therefore giving you an idea of whom or what has caused the motion recording. You can then use the e-mail to check the video on your desktop or mobile device.

If you wish to have this snapshot included in your notification, please head to Camera Manager and select ‘Camera Settings’. Once there look for the setting ‘Image with E-mail attachment’ and select ‘Enable’. To remove the snapshots from these e-mails, just select ‘Disable’. In either instance, click ‘Save’ at the bottom of the page to confirm the change.

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