Support Center

Changing the alert notifications you receive

Last Updated: Jan 24, 2017 07:08PM GMT
When your camera detects motion, as well as making a recording that is saved into your Video Archive, you can have it send you an alert notification. There are two types of alert notifications that you can receive:

1.     E-mail notifications, which are sent to the e-mail address linked to the account, as well as any others you have added in User Manager
2.     Push Notifications, which are sent by the Y-cam HomeMonitor app on your mobile device. At the top of your phone a little HomeMonitor icon will appear, indicating that motion has been detected and that a recording is being made.

To turn alert notifications on or off in general, you will need to head to the My Home page in your HomeMonitor account. You can then press the ‘Alert Notification’ button. If it is greyed out, this means the alert notifications are turned off; if it has a little green circle in the bottom-left, then alert notifications are turned on.

If you wish to change the type of alert notifications you receive, please head to the Camera Settings section of the site and select ‘Camera Settings’. Once there look for ‘Alert Notification Settings’. You can then choose whether to just receive either E-mail or Push Notifications, or Both of these. Whichever you choose, just click ‘Save’ at the bottom of the page to confirm your change.

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