Support Center

Changing your camera’s time zone

Last Updated: Nov 05, 2014 06:24PM GMT
You will have initially been prompted to set your camera’s time zone during the last step of the camera’s setup. If you wish to change your camera’s time zone, please log into your HomeMonitor account and head to the Motion Recording Settings page. You can reach this page either by clicking the ‘Settings’ button on the My Home page, or the ‘Motion Recording Settings’ button on the Camera Manager page.

Once there, scroll down past the motion detection zones to the ‘Camera time zone’. There you can select your time zone from the drop-down list. The website will then confirm the change has been made.

If your camera is showing the wrong time on your camera’s time stamp, the first thing we would suggest is heading to your Motion Recording Settings and temporarily changing the time zone from your chosen time zone to that of another.

Once you have waited for that to take effect on your camera’s Live View, then head back to the Motion Recordings Settings and revert the camera to your original time zone choice. 

Contact Us

  • Post a Public Question
  • Email Us
  • You can use our Live Chat facility on our main website, and leave a message if we are not available.

    You can email us by clicking here.

    If you would like to call us our contact numbers are:
    UK +44 (0)20 8334 7373 Option 1
    US +1 727 474 1068

    If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.

    Opening Times
    UK
    Monday - Friday 9am-5pm

    Rest of World
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
    Download
    PC Mac

homemonitorhelp@fastmail.fm
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete