Support Center

The HomeMonitor mobile site

Last Updated: Nov 05, 2014 06:29PM GMT
When on a mobile device, whether a smartphone or a tablet, as well as downloading the HomeMonitor app, you also have the option of accessing your camera through the mobile website. The URL for the mobile site is:
http://monitor.y-cam.com/mobile
On the mobile website you have access to the following features:
·         Changing your camera’s settings. You are able to toggle on/off the camera’s Connection, Motion Recording and Alert Notifications
·         Live View. You are able to view the live feed of any of your cameras.
·         Video Archive. You can access any videos that have been stored by your camera and review them from your mobile device.

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

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    For remote support we use Team Viewer QS 9
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