Support Center

Taking a screenshot

Last Updated: Nov 05, 2014 06:30PM GMT
Windows Vista / Windows 7

Windows Vista and Windows 7 features a Snipping Tool which allows you to create custom screenshots really easily. To launch this:
  1. Press the Windows logo key + R simultaneously.
  2. Type snippingtool into the opened prompt and click OK.
  3. The small Snipping tool window will be opened.
  4. Select the area of the screen you want to capture
  5. Click the save button or press Ctrl + S to save the created screenshot - we recommend using JPG as saving format (we recommend saving it to the Desktop for easy access)

Windows XP

Windows XP doesn't have dedicated snipping tools, so you may need to use other imaging or document programs to save the screenshot:
  1. Make the window you want to take a screenshot is active, press Print Screen (located next to the F12 key on most keyboards). If you are running Windows on an Apple computer, press Shift+Fn+F11.
  2. Open any image editor (e.g. Microsoft Paint in Windows Accessories) or Microsoft Word, and then press CTRL+V.
  3. Save the new image (we recommend saving it to the Desktop for easy access)

Mac OS

All versions of Mac OS have an integrated screenshot tool which is super simple to use:
  1. To take a screenshot of active window, press Command + Shift + 3, or to take a screenshot of a specific area on the screen, press Command + Shift + 4.
  2. A screenshot will then be created on your Desktop


All iPhones, iPads and iPod Touches have a snapshot feature which are very simple to use.
  1. Press the Sleep/Wake button on the top of the iPhone/iPad and the Home button on the front of the iPhone/iPad at the same time. You should then hear a camera shutter sound and see a white screen.
  2. The camera will be stored in your Camera Roll. You’ll just need to click on the ‘Photos’ app, and it should be the latest image.
NB. You only need to hold the two buttons down for one second for this to work. You don’t have to release the buttons at the exact same time.

Android phones (running 4.0 and above)
  1. Press the Power and Volume Down buttons at the same time for one second. A screenshot will be taken.
  2. The camera will be stored in your Gallery app for you to share.

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