An Ethernet cable is included with your camera to connect it to your router for the initial setup. During the setup process you’re asked for your Wi-Fi password and once Wi-Fi setup is complete, you no longer need to use the Ethernet cable.
You can use an Ethernet cable if you prefer, simply skip the Wi-Fi stage of the setup process.
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- Email Us
You can use our Live Chat facility on our main website, and leave a message if we are not available.
You can email us by clicking here.
If you would like to call us our contact numbers are:
UK +44 (0)20 8334 7373 Option 1
US +1 727 474 1068
If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.
Monday - Friday 9am-5pm
Rest of World
For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.
For remote support we use Team Viewer QS 9