Support Center

How to enable Location Recording

Last Updated: Feb 22, 2017 10:58AM GMT
To set Location Recording you need to do the following:
  1. Open the Y-cam app.
  2. Press the Options icon.
  3. Press Camera Settings.
  4. Choose your camera.
  5. Turn Motion Recording on.
  6. Press Location Recording.
  7. Press ‘Set this current location' or 'Change my current location'.
  8. Tap slider to Enable Location Recording.
  9. Press back, and then back again.
  10. Repeat steps 4-9 for any other cameras you want to enable for Location Recording.
You need to make sure that location services and mobile data are turned on, you must also make sure that the Y-cam app is allowed to use location services.

Please note: For reliability please make sure you are connected to the same network when you return to the location of the camera.
 

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
    Download
    PC
    Mac

homemonitorhelp@fastmail.fm
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete