Support Center

Set Up

Last Updated: Aug 09, 2017 04:35PM BST
To set up your Y-cam Evo you will need to download and install the Y-cam app available for iPhone and Android smartphones.

You are able to download the Y-cam app for your iPad, however you will have to search for iPhone apps only.

For iOS devices - Click here from your device.

For Android devices - Click here from your device.

Once you have installed the app and have launched it, you need to Log In or Sign Up. If you already have an account, please use your username to log in and not your email address.

Once you are on the My Home screen, click on Add New Camera or the '+' in the top right corner, and follow the step by step instructions to set your Y-cam camera to your account.

Click here for the Quick Start Guide

Click here for the Full User Guide

 

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  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

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