Support Center

Where is my footage saved?

Last Updated: Nov 29, 2017 05:22PM GMT
Your footage is owned by you and saved in your private account on the Y-cam Cloud Platform. This service  is provided for no additional monthly cost, and means your videos are kept secure, even if your camera is damaged or unplugged. 

We provide continuous 7 days storage of your videos for free*, and if you need 30 days then you will need to subscribe to Y-cam Plus. If you want to to keep any videos permanently then you can download from the Y-cam app or to your computer from the Web Portal.


* One year Free video cloud storage. To continue after 12 months to access video cloud storage a monthly subscription is required

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