Support Center

Can I place the Indoor cameras looking out a window?

Last Updated: Jun 28, 2016 04:37PM BST
Yes, but not if you intend to use night vision, as the infrared led(s) will reflect off the glass and distort the image. To use the camera at night, you will need to disable night vision and rely on street or other lighting.

To ensure that the camera does detect motion, you will need to position it so that it isn't impacted by reflections, shadows and glare.

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
    Download
    PC
    Mac

homemonitorhelp@fastmail.fm
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete