Support Center

Camera not connecting to server

Last Updated: Oct 14, 2016 04:35PM BST
When you are setting up the Y-cam Evo for the first time, the status LED may not go from blue to green. If this does happen please do the following:
  1. Wait 5 minutes for the status LED to go green.
  2. If after 5 minutes the status LED does not go green, please turn the camera off at the mains, and then turn on again.
  3. The status LED will go solid blue, and then should turn green.
  4. Continue setting up your camera.
If you require further assistance with your camera please click here to submit a support ticket.

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