We have recently launched our Y-cam app, as a result we have now removed the HomeMonitor app for Android and iOS devices.
Please click on the link below to install our new Y-cam app. Our new app has been designed to give you full access to your cameras, and also amend settings to your requirements.
For iOS devices - Click here from your device.
For Android devices - Click here from your device.
Once you have installed the app and have launched it, you need to Log In or Sign Up. If you already have an account, please use your username to log in and not your email address.
Once you are on the My Home screen, click on Add New Camera or the '+' in the top right corner, and follow the step by step instructions to set your Y-cam camera to your account.
Click here for the Quick Start Guide
Click here for the Full User Guide
- Post a Public Question
- Email Us
Monday to Friday
9am-5pm UK time excluding English Public Holidays
We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
firstname.lastname@example.org is added to your safe sender list, and prevent our emails going to your junk/spam folder.
If telephone support is required, we will contact you at a time that's convenient for you.
For remote support we use Team Viewer QS 9