We have recently launched our Y-cam app, as a result we have now removed the HomeMonitor app for Android and iOS devices.
Please click on the link below to install our new Y-cam app. Our new app has been designed to give you full access to your cameras, and also amend settings to your requirements.
For iOS devices - Click here from your device.
For Android devices - Click here from your device.
Once you have installed the app and have launched it, you need to Log In or Sign Up. If you already have an account, please use your username to log in and not your email address.
Once you are on the My Home screen, click on Add New Camera or the '+' in the top right corner, and follow the step by step instructions to set your Y-cam camera to your account.
Click here for the Quick Start Guide
Click here for the Full User Guide
- Post a Public Question
- Email Us
You can use our Live Chat facility on our main website, and leave a message if we are not available.
You can email us by clicking here.
If you would like to call us our contact numbers are:
UK +44 (0)20 8334 7373 Option 1
US +1 727 474 1068
If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.
Monday - Friday 9am-5pm
Rest of World
For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.
For remote support we use Team Viewer QS 9