Support Center


Last Updated: Sep 26, 2017 03:46PM BST
To set up Y-cam Protect you first need to have our Y-cam app. The Y-cam app is available for iOS and Android devices. The links for the app are below.

iOS -

Android -

If you already have an account with Y-cam press Login, otherwise press Sign up.

Select Y-cam Protect from the Device Type screen, and follow the setup process.

Once you have added the Y-cam Protect Hub to your account, please add your sensors. To add sensors please press the '+' icon in the top right corner and then select Add Device, and then follow the steps to pair the sensors or remotes to your hub,

When you have set up your Protect System please test it by arming it and triggering the alarm.


Contact Us

  • Post a Public Question
  • Email Us
  • You can use our Live Chat facility on our main website, and leave a message if we are not available.

    You can email us by clicking here.

    If you would like to call us our contact numbers are:
    UK +44 (0)20 8334 7373 Option 1
    US +1 727 474 1068

    If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.

    Opening Times
    Monday - Friday 9am-5pm

    Rest of World
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
    PC Mac
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found