To set up Y-cam Protect you first need to have our Y-cam app. The Y-cam app is available for iOS and Android devices. The links for the app are below.
iOS - https://itunes.apple.com/gb/app/y-cam/id1076367744
Android - https://play.google.com/store/apps/details?id=com.ycam.evo
If you already have an account with Y-cam press Login, otherwise press Sign up.
Select Y-cam Protect from the Device Type screen, and follow the setup process.
Once you have added the Y-cam Protect Hub to your account, please add your sensors. To add sensors please press the '+' icon in the top right corner and then select Add Device, and then follow the steps to pair the sensors or remotes to your hub,
When you have set up your Protect System please test it by arming it and triggering the alarm.
Contact Us
- Post a Public Question
- Email Us
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Opening Times
Monday to Friday
9am-5pm UK time excluding English Public Holidays
We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
If telephone support is required, we will contact you at a time that's convenient for you.
Team Viewer
For remote support we use Team Viewer QS 9
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