Location Recording uses the location of your phone in relation to your camera(s) to turn Motion Recording on or off. When you set up Location Recording for the first time, please ensure that you are with your camera.
To set up Location Recording on your iPhone please do the following:
From the Home Screen select Menu.
Select your camera.
Ensure Motion Recording is on. If it isn't please tap the switch to turn it on.
Select Location Recording.
Press Set my current location or Change my current location.
Press OK to confirm the Current Location is saved.
Tap the switch to Enable Location Recording.
Press OK to confirm Location Recording is now enabled.
Your phone needs to have a data connection when not on WiFi. We will need access to Location Services, and also be able to send Push Notifications. You can check App Permissions to ensure that Notifications are Allowed, and for Permissions ensure that Location is Allowed.
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You can email us by clicking here.
If you would like to call us our contact numbers are:
UK +44 (0)20 8334 7373 Option 1
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Rest of World
For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.
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