Support Center

HomeMonitor app has been retired

Last Updated: Jul 05, 2017 04:31PM BST
After serving us with great distinction over the last few years, it is time for the HomeMonitor app to take a well deserved rest.

We launched our Y-cam app in Summer 2016, and the app introduces more functionality than ever before. If you still have the HomeMonitor app installed, please delete it from your device. You then need to install the Y-cam app. Please click on the relevant link below.

iOS - click here

Android - click here

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

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    For remote support we use Team Viewer QS 9
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