Support Center

HomeMonitor app has been retired

Last Updated: Jul 05, 2017 04:31PM BST
After serving us with great distinction over the last few years, it is time for the HomeMonitor app to take a well deserved rest.

We launched our Y-cam app in Summer 2016, and the app introduces more functionality than ever before. If you still have the HomeMonitor app installed, please delete it from your device. You then need to install the Y-cam app. Please click on the relevant link below.

iOS - click here

Android - click here

Contact Us

  • Post a Public Question
  • Email Us
  • You can use our Live Chat facility on our main website, and leave a message if we are not available.

    You can email us by clicking here.

    If you would like to call us our contact numbers are:
    UK +44 (0)20 8334 7373 Option 1
    US +1 727 474 1068

    If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.

    Opening Times
    UK
    Monday - Friday 9am-5pm

    Rest of World
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
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