Support Center

How do I set up Amazon Alexa to work with Y-cam Protect?

Last Updated: Aug 10, 2017 09:38AM BST
To set up Amazon Alexa you need to first set up the Y-cam Skill. You need to do the following:

# Open the Amazon Alexa app.
# Select Options and then Skills.
# Search for Y-cam.
# Select Y-cam.
# Press Enable.
# You then need to enter your Username and Password for your Y-cam account that has Y-cam Protect Installed.
# Press Login.
# Press Accept.
# You will get a screen confirming the Y-cam Skill was successfully linked. Press the 'X' in the top left corner.

Now you need to set up a PIN so you can use Alexa to Disarm. You need to do the following to set up the PIN.

# Make sure that Alexa can hear you.
# Say "Alexa, tell ycam to set up my PIN".
# You can then follow the instructions to set up your 4 digit PIN.

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
    Download
    PC
    Mac

homemonitorhelp@fastmail.fm
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete