To use Amazon Alexa with Y-cam Protect you need to be within range so that Alexa can hear you. The commands to use are as follows:
To arm: "Alexa, tell YCAM to arm."
For the phones that have the Y-cam app installed a Push Notification will be received confirming Y-cam Protect has been armed.
To disarm: "Alexa, tell YCAM to disarm with [SAY PIN]."
For the phones that have the Y-cam app installed a Push Notification will be received confirming Y-cam Protect has been disarmed.
To put into Home Mode: "Alexa, tell YCAM to Home Mode."
When giving Alexa instructions then it is important you say "Alexa, tell YCAM to...". If you do not do this then skill will not work. Also you just need to say YCAM, it will not work if you say Y dash CAM.
- Post a Public Question
- Email Us
You can use our Live Chat facility on our main website, and leave a message if we are not available.
You can email us by clicking here.
If you would like to call us our contact numbers are:
UK +44 (0)20 8334 7373 Option 1
US +1 727 474 1068
If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.
Monday - Friday 9am-5pm
Rest of World
For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.
For remote support we use Team Viewer QS 9