Support Center

Y-cam Protect

  • What is Y-cam Protect?

    Y-cam Protect is a complete Triple Layer security system designed to protect your property and family. It is r...

    Aug 10, 2017 09:37AM BST
  • How do I set up Amazon Alexa to work with Y-cam Protect?

    To set up Amazon Alexa you need to first set up the Y-cam Skill. You need to do the following: # Open the Ama...

    Aug 10, 2017 09:38AM BST
  • What commands can I use with Amazon Alexa?

    To use Amazon Alexa with Y-cam Protect you need to be within range so that Alexa can hear you. The commands to...

    Aug 10, 2017 09:54AM BST
  • Where is Y-cam Protect available?

    Y-cam Protect will work in the following countries. Austria Belgium Bulgaria Croatia Cyprus Czech Replubl...

    Mar 09, 2017 11:58AM GMT
  • Is there an external siren?

    The external siren is now available. Please click here and you can obtain more information from our website.

    Sep 26, 2017 03:44PM BST
  • Setup

    To set up Y-cam Protect you first need to have our Y-cam app. The Y-cam app is available for iOS and Android d...

    Sep 26, 2017 03:46PM BST
  • What are Phone Call Alerts?

    Phone call alerts is a Y-cam Plus feature that works with your Y-cam Protect Alarm System. It is designed to i...

    Mar 09, 2017 11:19AM GMT
  • Setup Phone Call Alerts

    Phone Call Alerts is a Y-cam Plus feature, so you need to have this service on your account. To setup Phone Ca...

    Mar 09, 2017 01:31PM GMT
  • App Icons Explained

    The main screen of the Y-cam app for Protect has 8 icons. These are explained below: The '+' in the top right...

    Jan 25, 2017 01:38PM GMT
  • Motion Sensor information

    The Motion Sensor will trigger the siren and send a notification to your compatible smartphone as soon as it d...

    Sep 26, 2017 04:57PM BST

Contact Us

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