Support Center

Y-cam Protect

  • Plus Actions

    Plus Actions is a customisable service for customers who have taken out our Y-cam Plus Service. You can set t...

    Jan 22, 2017 07:36PM GMT
  • Access Sensor information

    Your Access Sensor comes in two parts. The larger part sends signals to the Hub, and the smaller part has a m...

    Jan 25, 2017 01:39PM GMT
  • Arm Action Failed

    If when arming your system you hear the error message "Arm action failed, sensor fault detected" please do the...

    Jan 26, 2017 01:54PM GMT
  • How many sensors?

    On your Y-cam Protect System, the maximum number of sensors you can add are as follows: 15 Access Sensors 9 M...

    Feb 02, 2017 02:25PM GMT

Contact Us

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  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

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