Support Center

Y-cam App

  • Y-cam App Installation - iPhone

    To download and install the Y-cam app to your iPhone, please do the following: Open the App Store. Search...

    Oct 02, 2017 10:46AM BST
  • Y-cam App Push Notifications - iOS

    If you experience an issue and stop receiving Push Notifications, please do the following Open the Y-cam ap...

    Oct 02, 2017 10:45AM BST
  • Location Recording - Android

    Location Recording uses the location of your phone in relation to your camera(s) to turn Motion Recording on o...

    Apr 10, 2017 02:52PM BST
  • Location Recording - iPhone

    Location Recording uses the location of your phone in relation to your camera(s) to turn Motion Recording on o...

    Apr 10, 2017 02:53PM BST
  • HomeMonitor app has been retired

    After serving us with great distinction over the last few years, it is time for the HomeMonitor app to take a ...

    Jul 05, 2017 04:31PM BST
  • Y-cam App User Guide

    For information and guide for the Y-cam app, please click here.

    Jul 18, 2017 12:36PM BST

Contact Us

  • Post a Public Question
  • Email Us
  • Opening Times
    Monday to Friday
    9am-5pm UK time excluding English Public Holidays

    We will respond to your query as soon as possible. Please do not submit multiple tickets for the same issue. Please ensure that
    homehelp@y-cam.com is added to your safe sender list, and prevent our emails going to your junk/spam folder.
    If telephone support is required, we will contact you at a time that's convenient for you.

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