Support Center

Y-cam App

  • Y-cam App Installation - iPhone

    To download and install the Y-cam app to your iPhone, please do the following: Open the App Store. Search...

    Oct 02, 2017 10:46AM BST
  • Y-cam App Push Notifications - iOS

    If you experience an issue and stop receiving Push Notifications, please do the following Open the Y-cam ap...

    Oct 02, 2017 10:45AM BST
  • Location Recording - Android

    Location Recording uses the location of your phone in relation to your camera(s) to turn Motion Recording on o...

    Apr 10, 2017 02:52PM BST
  • Location Recording - iPhone

    Location Recording uses the location of your phone in relation to your camera(s) to turn Motion Recording on o...

    Apr 10, 2017 02:53PM BST
  • HomeMonitor app has been retired

    After serving us with great distinction over the last few years, it is time for the HomeMonitor app to take a ...

    Jul 05, 2017 04:31PM BST
  • Y-cam App User Guide

    For information and guide for the Y-cam app, please click here.

    Jul 18, 2017 12:36PM BST

Contact Us

  • Post a Public Question
  • Email Us
  • You can use our Live Chat facility on our main website, and leave a message if we are not available.

    You can email us by clicking here.

    If you would like to call us our contact numbers are:
    UK +44 (0)20 8334 7373 Option 1
    US +1 727 474 1068

    If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.

    Opening Times
    UK
    Monday - Friday 9am-5pm

    Rest of World
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

    Team Viewer
    For remote support we use Team Viewer QS 9
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