When the LED on your HomeMonitor is blinking red, this generally means the camera is offline and is attempting...
Mar 12, 2015 11:25AM GMT
This article is for customers having problems where their camera's Wi-Fi has already been set up successfully,...
Mar 19, 2015 02:00PM GMT
If you’re seeing an ‘Unable to connect to camera’ message in the My Home section of your account, it means tha...
Feb 16, 2015 05:17PM GMT
If motion is taking place in front of the camera, but videos are not appearing in your camera’s Video Archive,...
Jan 14, 2016 10:22AM GMT
Clips deleted from your Video Archive are permanently erased and cannot be recovered.
Nov 05, 2014 05:40PM GMT
The Camera ID is a code that is unique to each HomeMonitor camera. It’s a 12 digit code, and can be found on t...
May 05, 2015 01:03PM BST
An Ethernet cable is included with your camera to connect it to your router for the initial setup. During the ...
Nov 05, 2014 05:40PM GMT
First of all, check how your camera’s image compares to the footage in our HD footage demo: https://www.youtub...
Nov 05, 2014 05:36PM GMT
If you find that your camera is creating recordings that are quite short, fracturing one event into several vi...
Nov 05, 2014 06:25PM GMT
You can login and view your HomeMonitor from anywhere in the world, and you can also setup cameras in other co...
Nov 05, 2014 06:25PM GMT
