Support Center

Y-cam Evo

  • Set Up

    To set up your Y-cam Evo you will need to download and install the Y-cam app available for iPhone and Android ...

    Jul 11, 2016 10:03AM BST
  • Changing the WiFi Network for your Y-Cam Evo

    If you need to change the WiFi network your camera is connected to please do the following: Power on your c...

    Sep 08, 2016 11:47AM BST
  • Camera not connecting to server

    When you are setting up the Y-cam Evo for the first time, the status LED may not go from blue to green. If thi...

    Oct 14, 2016 04:35PM BST
  • Using an iPad to install your Evo

    If you are using an iPad to install your Y-cam Evo please click here to install the Y-cam app. Your iPad will...

    Aug 23, 2016 10:08AM BST
  • WiFi Information

    It is possible to use WiFi extenders with the Y-cam Evo. We recommend that your extender is given a unique SSI...

    Apr 10, 2017 03:58PM BST

Contact Us

  • Post a Public Question
  • Email Us
  • You can use our Live Chat facility on our main website, and leave a message if we are not available.

    You can email us by clicking here.

    If you would like to call us our contact numbers are:
    UK +44 (0)20 8334 7373 Option 1
    US +1 727 474 1068

    If we are not able to answer your call please leave your name, contact number and a brief message. We will call you back as soon as we can.

    Opening Times
    UK
    Monday - Friday 9am-5pm

    Rest of World
    For customers living outside of the UK, we will respond to your query as soon as possible. If telephone support is required, we will contact you at a time that's convenient for you.

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