To setup remote access on the camera following steps are required:
1) Setup port forwarding on the router: This step is not required, if UPNP is enabled on your router. However, occasionally even if the UPNP on the router is enabled, the router may not allow the camera to setup UPNP. To confirm if the UPNP has been successfully accepted by the router, please logon to your camera and under Settings>System, scroll down to UPNP Port Forwarding and confirm if the status says ‘Success’, please see Figure 1.2.
Figure 2: Systems page - UPNP Port Forwarding
However, if the UPNP status says ‘No UPNP Gateway’, then port forwarding will manually need to be setup. See steps below on how to manually setup port forwarding on your router:
Note: The http://www.portforward.com website will ask you to configure a port range of 8150 to 8350. However, if you are planning on installing multiple cameras please assign the port 8150 ( to Start and End port).
2) Signup for a free Dynamic DNS service: Setting up a dynamic IP address is a great way to easily access your camera if you have a static External/ Internet address. However, if your ISP has allocated a Dynamic IP address then this step is required for you access your camera outside your network.
To setup your DDNS:
a)Sign up at one of the DDNS websites (Recommended service providers - DTDNS, DYNDNS, NO-IP and 3322.org)
b)Enter those setting on the camera, please see Figure 3.
Figure 3: DDNS setup
Note: The username and password are for the DDNS Service Provider Website.
3) Setup a local static IP address on your camera: This step is optional because by default the camera obtains the IP address from the router or a DHCP server on the network. However, during Port forwarding setup on the router, the local IP address of the camera is required. If the local IP address of the camera changes due to router reboot or any other reason, the port forwarding would fail. For example, during the port forwarding setup the camera’s local IP address is 192.168.1.3 and port number 8150, and you try to access the camera from the outside your house, it will work. However, when the camera’s local IP address changes to 192.168.1.4 and you try to access the camera from outside the network on port number 8150, there router would not know where to forward the request to, as it doesn’t automatically update the new IP address of the camera.
Therefore it is recommended to setup a static local IP address on the camera. Before setting up a static IP address, you need the IP address automatically allocated to you by the router. This can be obtained from the System page of the camera. Please make a note of the following settings IP address, Subnet Mask, Default Gateway and Primary DNS server (Figure 4).
To setup a static IP address on the camera open the Settings page of the camera, then under Network>TCP/IP Setup select ‘Use the following IP address’ and enter in the settings obtained from the systems page(Figure 5).
Figure 4: IP address and other settings on the systems page.
Figure 5: Network TCP/IP setup default settings
Figure 6: Setup static local IP address
How do I view the camera from outside my house?
Once, the above steps are setup; you would be able to access the camera from outside your house by typing the following address in the Address bar of any internet browser;